Terms of service

Last Updated: 19th February, 2024

Consent to Terms of Service

By utilizing the services and related content provided by Humy, Inc. ("Humy," "we," "us," or "our"), accessible via our website(s) at https://humy.ai (the "Site") and through our ancillary technologies (together, the aforementioned technologies and the Site, inclusive of any enhancements or new functionalities, herein referred to as the "Service"), you are hereby bound by the stipulations and provisions set forth in these Terms of Service (hereinafter amended from time to time, referred to as "Terms of Service"). Your engagement with, perusal of, or any form of interaction with the Site or any component of the Service signifies your acknowledgment, comprehension, and unequivocal agreement to adhere to these Terms of Service. Should you dissent from any terms or conditions contained within these Terms of Service, you are hereby precluded from accessing, perusing, or engaging with the Service in any capacity.

We reserve the prerogative, at our absolute discretion, to amend, alter, or otherwise modify segments of these Terms of Service at any given time. Should such modifications transpire, we shall promulgate the revisions on this page and conspicuously indicate at the summit of this page the date on which these Terms of Service were most recently updated. A prevailing, operative version of these Terms of Service may be reviewed by navigating to the "Terms of Service" hyperlink on the Site. Subsequent to any material modifications, we shall endeavor to apprise you thereof, either via the Service's user interface, electronic mail, or other feasible means. Your continued utilization of the Service subsequent to the effective date of such changes shall be deemed as your ratification of the newly revised Terms of Service. It is advisable to periodically review this page to remain apprised of any amendments to the Terms of Service, thereby ensuring your awareness of the current stipulations. Non-concurrence with these or any future Terms of Service will result in your inability to access, peruse, or engage (or persist in accessing, perusing, or engaging) with the Service.

THOROUGHLY REVIEW THESE TERMS OF SERVICE, AS THEY EMBODY AN ARBITRATION CLAUSE AND CRUCIAL INFORMATION CONCERNING YOUR LEGAL RIGHTS, REMEDIES, AND DUTIES. THE ARBITRATION CLAUSE STIPULATES (WITH LIMITED EXCEPTIONS) THAT DISPUTES BETWEEN YOU AND US MUST BE RESOLVED THROUGH BINDING AND FINAL ARBITRATION, AND ALSO (1) CLAIMS AGAINST HUMY MUST BE BROUGHT INDIVIDUALLY, RATHER THAN AS A PLAINTIFF OR CLASS MEMBER IN ANY COLLECTIVE OR REPRESENTATIVE ACTION OR PROCEEDING, (2) RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) MAY BE SOUGHT ONLY ON AN INDIVIDUAL BASIS, AND (3) YOU MAY BE PRECLUDED FROM HAVING CLAIMS AGAINST US ADJUDICATED BY A JURY OR IN A COURT OF LAW.

Protection of Personal Information: Humy holds the privacy of its users in the highest regard. For comprehensive details regarding the handling of personal information, kindly refer to our Privacy Policy available at https://www.humy.ai/privacy-policy ("Privacy Policy"). By engaging with the Service, you hereby grant your assent to our practices of gathering, utilizing, and divulging personal and other data in accordance with the stipulations delineated therein.

Supplementary Provisions: Moreover, the utilization of specific functionalities within the Service may render you subject to additional stipulations pertinent to such functionalities, which may be promulgated within the Service at various intervals. All such supplementary terms are deemed to be integrally assimilated by reference into these Terms of Service.

Provision and Utilization of the Service

Service Elucidation: The Service is devised to augment the pedagogical and academic experiences of educators and pupils, respectively, through the application of software underpinned by artificial intelligence technology.

Obligations Pertaining to Registration: In the capacity of an educator, learner, or any other variant of user, you may necessitate registration with Humy or the submission of personal identifiers (for instance, name and electronic mail address) to access and engage with specific functionalities of the Service. Should you opt to register for the Service, it is incumbent upon you to furnish and perpetually update your personal data to ensure its truthfulness, precision, contemporaneity, and completeness as elicited by the Service's registration interface. The governance of registration information and certain ancillary data pertaining to you is subject to our Privacy Policy.

Account Integrity, Password Confidentiality, and Security: The onus of safeguarding the secrecy of your account credentials and, if applicable, your password, rests solely with you, alongside full accountability for any activities conducted under your account or password. You are compelled to (a) forthwith alert Humy upon any unauthorized exploitation of your account or breach of security, and (b) certify the termination of your account session subsequent to each use of the Service. Humy disclaims any liability for loss or detriment emanating from your non-compliance with this provision.

Amendments to the Service: Humy retains the prerogative to alter or cease the Service (or any segment thereof), either temporarily or permanently, with or devoid of prior notice. You concede that Humy shall not be held accountable to you or any third party for any alteration, pause, or cessation of the Service.

Conventions Pertaining to Usage and Storage: You acknowledge Humy's authority to institute general conventions and limitations concerning the Service's usage, inclusive of the maximum duration for which data or other content will be preserved by the Service and the maximal storage capacity allocated on your behalf on the servers of Humy or its affiliated third-party service providers. You concur that Humy bears no responsibility for the elimination or failure to conserve any data or content managed or uploaded by the Service. You recognize Humy's entitlement to deactivate accounts demonstrating protracted inactivity. Moreover, you acknowledge Humy's discretion to modify these general conventions and limitations at any juncture, with or without notification.

Collaborations with Educational Institutions: Humy may forge collaborations with educational institutions or districts possessing lawful authority to disseminate data concerning educators and students. Such collaborations necessitate explicit authorizations and assurances from a duly authorized representative of the Local Education Agency. Educators are sanctioned to employ the Services on behalf of the educational institution or district.

Engagement by Individual Educators: Humy's services may be utilized by individual educators for the benefit of students or to facilitate student access to the Services. Usage of the Services by minor students is sanctioned solely to the extent authorized by the educator, in compliance with pertinent legal statutes, or as permitted by a parent or legal guardian. It is the educator's duty to secure consent from the parents or legal guardians of the students. Humy reserves the exclusive right to grant access to a student's account to the student's parents or legal guardian upon such authorized adult’s requisition.

Terms Governing Access and Utilization

Grant of License for Non-Commercial Purposes: Contingent upon your adherence to the stipulations herein, Humy accords you a non-exclusive, finite, non-transferable, non-sublicensable, non-assignable, and revocable authorization to engage with the Services exclusively for personal, internal operational purposes, and other non-commercial endeavours. Except as explicitly sanctioned herein or within the Service, you are prohibited from exhibiting, disseminating, licensing, executing, publishing, replicating, duplicating, creating derivative compositions from, altering, vending, reselling, conceding access to, transferring, or in any manner exploiting any segment of the Service for commercial objectives.

Obligations Regarding User Conduct: You bear sole accountability for all manners of content, including but not limited to queries, responses, coding, video, imagery, information, data, text, software, musical compositions, sound, photographs, visual graphics, messages, and additional materials ("content") that you elect to furnish to Humy, whether by uploading, posting, disseminating, or displaying (hereafter referred to as "upload(ing)") through the Service, or by dispatching or making available to other Service users. Prohibited are contents and/or utilizations that contravene laws or are forbidden by Humy, which reserves the prerogative to undertake legal measures against any individual infringing this clause, including content removal, suspension or termination of offender accounts, and notifying law enforcement agencies. You covenant not to employ the Service to:

  • Transgress any applicable local, state, national, or international statutes or regulations;
  • Disrupt or interfere with the Service, its servers, or networks connected thereto, or neglect any network-linked requirements or policies;
  • Solicit personal data from minors under eighteen years of age;
  • Harvest or collect contact details of Service users for sending unsolicited communications;
  • Advertise or propose commerce of goods or services not expressly authorized;
  • Aid criminal endeavors or instruct on illegal activities;
  • Illicitly acquire or seek access to content or information not intentionally provided through the Service;
  • Bypass, disable, or impair any content protection or geographical restrictions, including using virtual private networks;
  • Engage in or apply data mining, robots, scraping, or similar data collection or extraction methods. Should Humy block access (including IP address blocking), you agree to refrain from bypassing such restrictions.

You further agree not to upload or disseminate content that:

  • Poses a risk to anyone's privacy or security;
  • Is unlawful, harmful, threatening, abusive, defamatory, vulgar, obscene, invasive, hateful, discriminatory, or objectionable;
  • Violates intellectual property or proprietary rights;
  • Contains malicious software aimed at disrupting computer functionality or telecommunications equipment;
  • Consists of unsolicited advertising, promotional materials, or other forms of solicitation;
  • Is deemed objectionable by Humy or impedes others' enjoyment of the Service, or poses potential liability.

Restriction on Competitors: Employees, contractors, agents, or affiliates of competing educational technology entities are barred from accessing or utilizing the Service without Humy's explicit written consent. By accessing or using the Service, you affirm that you do not represent, nor are you engaged on behalf of, any competitor of Humy or its affiliates.

Charges and Payment Obligations: Should the Service, or any component thereof, be rendered accessible subject to a fee, you shall be necessitated to elect a payment scheme and furnish particulars pertaining to your credit card or alternate payment mechanism. You hereby affirm and guarantee to Humy that such particulars are accurate and that you possess the requisite authority to employ the designated payment instrument. It is incumbent upon you to forthwith apprise Humy or Stripe (hereinafter referred to as "Stripe"), as pertinent, regarding any modifications (such as alterations in your billing domicile or the expiry date of your credit card). You consent to remit to Humy the stipulated amounts in conformity with the selected payment scheme and the provisions of these Terms of Service. In instances where your payment scheme encompasses an ongoing subscription subject to automatic renewal at periodic intervals, you explicitly authorize Humy (via Stripe) to levy charges upon your payment instrument in advance in alignment with the terms of the relevant payment scheme until such time as your account is terminated, and you further accede to discharge any ensuing liabilities. Should you contest any fees, it is imperative that you notify Humy within sixty (60) days subsequent to the billing date by Humy, or within an extended timeframe as mandated by applicable legislation. We reserve the prerogative to amend the pricing for Humy's services. In the event of a price adjustment, Humy will disseminate notice of such modification through the Service's user interface, electronic mail, or other feasible means, at Humy's discretion, no less than thirty (30) days prior to the implementation of the change. Your continued utilization of the Service post-price adjustment signifies your assent to the revised charges. You bear responsibility for all levies associated with the Service, save for those based on Humy’s net income.

Facilitation of Payments: Notwithstanding any financial obligations incumbent upon you to Humy, it is pertinent to note that Humy DOES NOT DIRECTLY FACILITATE PAYMENT FOR ANY SERVICES. To enable payment transactions for the Service via bank accounts, credit cards, or debit cards, we engage Stripe, Inc. along with its subsidiaries ("Stripe"), a third-party payment facilitator. The payment processing services rendered by Stripe are governed by the Stripe service agreements and ancillary policies accessible at https://stripe.com/legal and Stripe’s Global Privacy Policy at: https://stripe.com/privacy (collectively, the "Stripe Agreements"). By assenting to these Terms of Service, users who avail themselves of the payment functionalities of the Service concurrently agree to abide by the Stripe Agreements, as they may be amended by Stripe from time to time. You hereby empower Stripe to retain and persist in billing your specified payment method notwithstanding the expiry thereof, to preclude any disruption in settling charges for your usage of the Service. For additional information, please liaise with Stripe directly. Humy disclaims all liability or responsibility for any transactions effected through the Service.

Policy on Refunds and Subscription Cancellation: Payments rendered by you under these terms are definitive and non-reimbursable, save for circumstances deemed otherwise by Humy. Subscription cancellations can be executed online by adhering to the cancellation procedures provided through the Service.

Software

Proprietary Rights and Usage Limitations: The technological framework and software underpinning the Service or disseminated in relation thereto constitute the exclusive property of Humy, its associates, and its licensors ("the Software"). You are strictly prohibited from replicating, altering, generating derivative works from, decompiling, disassembling, or undertaking any form of reverse engineering to discern any source code, as well as from selling, assigning, sublicensing, or in any manner transferring any rights in the Software. Humy reserves all rights not explicitly conferred herein.

International Usage and Compliance with Export Regulations: Humy's operations are based in Sweden. You bear the sole responsibility for ensuring adherence to the laws pertinent to your jurisdiction. The Software associated with the Service and any relevant data transmissions are subject to the export control laws of the European Union. It is prohibited to download or export the Software from the Service, or to re-export it, in contravention of U.S. export regulations. Any engagement with the Software or the Service is conducted at your exclusive risk.

Intellectual Property

Acknowledgment of Proprietary Content: You hereby recognize and concur that the Service may encapsulate content or functionalities ("Service Content") safeguarded under copyright, patent, trademark, trade secret, and other proprietary rights and statutes. Without explicit authorization from Humy, you are enjoined from altering, duplicating, framing, scraping, leasing, subleasing, lending, vending, disseminating, or fabricating derivative works predicated upon the Service or the Service Content, either in entirety or in segments, notwithstanding that the aforementioned restriction shall not extend to your personal User Content (as hereinbelow delineated) that you disseminate to or through the Service in adherence to these Terms of Service. Unauthorized utilization of the Service or the Service Content contravenes the permissions granted herein.

Liability for Third-Party Contributions:
Humy shall bear no liability for any content or materials belonging to third parties (inclusive of users), nor for any inaccuracies or omissions in such content, nor for any form of loss or damage ensuing from the utilization of any such content. While Humy does not engage in the preliminary screening of content, it, along with its appointees, reserves the prerogative, though not the obligation, to refuse or excise any content accessible through the Service at its sole discretion. Among other rights, Humy and its appointees are empowered to remove any content that breaches these Terms of Service or is considered objectionable by Humy, at its sole judgment. You accept the responsibility to independently assess and assume all risks associated with the use of any content, including reliance on the veracity, completeness, or utility of such content.

Trademark Ownership:
The trademarks and service marks pertaining to Humy (collectively, "Humy Trademarks") and potentially other marks utilized or displayed through the Service may be the trademarks of their respective proprietors, who may or may not endorse, be affiliated with, or connected to Humy. Nothing within these Terms of Service or the Service shall imply, through implication, estoppel, or otherwise, any entitlement or license to use any Humy Trademarks presented on the Service, without our explicit prior written consent. All goodwill derived from the utilization of Humy Trademarks accrues to our exclusive advantage.

Educator-Generated Content: By default, assignments curated by educators remain confidential. Should you, as an educator, opt to share your assignments publicly, you consequently grant Humy and its affiliates, successors, and assigns a non-exclusive, global, royalty-free, fully compensated, transferrable, sublicensable (both directly and through multiple tiers), perpetual, and irrevocable license to replicate, display, upload, execute, distribute, store, alter, and utilize your Educator-Created Assignments in any manner that facilitates the operation and enhancement of the Service, across any media, format, or technology, whether currently known or subsequently developed. Beyond the rights expressly bestowed herein, you retain all rights, inclusive of intellectual property rights, in your Educator-Created Assignments. You bear sole responsibility for the content, transmission, accuracy, quality, legality, and propriety of your Educator-Created Assignments.

Submissions: Any inquiries, comments, suggestions, ideas, feedback, reviews, or other information regarding the Service ("Submissions") proffered by you to Humy shall not be deemed confidential, and Humy shall have unfettered rights to use, disclose, and disseminate these Submissions without acknowledgment, attribution, or compensation to you.

Infringement Claims: Humy respects the intellectual property rights of others and expects the same from its users. Humy commits to duly investigating and addressing notices of alleged infringement, undertaking appropriate actions in accordance with the Digital Millennium Copyright Act ("DMCA") and other relevant intellectual property legislations concerning any supposed or actual infringement. Should you believe that your work has been replicated in a manner constituting copyright infringement, or your intellectual property rights have otherwise been infringed upon, you are urged to inform Humy of your infringement claim via email at support@humy.ai (Subject line: "DMCA Takedown Request") or postal mail at:

FACING IT International AB
Strandvagen 47,
Stockholm, Sweden, 114 56
Attention: Copyright Agent

For a notification to be deemed valid, it must be constituted in written form and encompass the subsequent details:

  • A physical or digital signature of an individual empowered to represent the proprietor of the copyright interest;
  • A detailed identification and delineation of the copyrighted work which you allege has been violated;
  • A specification of the location within the Service where the purportedly infringing material is situated;
  • Your contact information, inclusive of address, telephone number, and electronic mail address;
  • An assertion by you, predicated on a bona fide belief, that the contested utilization of the material is not sanctioned by the copyright holder, their agent, or the statutes; and
  • An affirmation by you, subject to the risk of perjury, asserting that the information presented in your notice is precise and that you are either the copyright holder or possess the authority to act on behalf of the copyright holder.

Services and Websites Provided by Third Parties

The Service may furnish hyperlinks to external services and websites on the Internet, facilitate integration with third-party services that interoperate with the Service, or grant access to content belonging to third parties, none of which are maintained or endorsed by Humy (“Third-Party Services”). Your engagement with these Third-Party Services may be governed by additional terms and conditions, privacy policies, or agreements established by such third parties, potentially necessitating authentication or the creation of distinct accounts for usage of Third-Party Services on the websites or technological platforms of their respective providers. Humy exercises no oversight over Third-Party Services and assumes no responsibility for the veracity, accessibility, reliability, or completeness of the information provided by or available through Third-Party Services. It is recommended that you scrutinize the privacy policies of third parties offering Third-Party Services before engaging with such services. Humy shall bear no liability for any expenses or fees incurred through your use of any Third-Party Services. The facilitation of access to these Third-Party Services by Humy is intended solely for your convenience and does not constitute an endorsement or recommendation thereof. Interactions with third parties via the Service are conducted at your discretion and risk, and Humy disclaims any responsibility or liability, whether direct or indirect, for any harm or loss claimed to have been caused by or in association with the use of or reliance on any Third-Party Services.

Obligation to Indemnify

To the extent allowable under applicable legislation, you commit to defend, indemnify, and exonerate Humy, its affiliates, and their respective officers, employees, directors, service providers, licensors, and agents (collectively referred to as the “Humy Parties”) from all liabilities, damages, costs, including reasonable legal fees, rights, claims, actions of any nature, and injuries (up to and including fatality) emanating from or connected with your utilization of the Service, any User Content you provide, your engagement with the Service, your breach of these Terms of Service, or your infringement of the rights of others. Humy will notify you of any such claims, suits, or proceedings. Humy reserves the exclusive right to undertake the defense and control of any issue necessitating indemnification under this clause, and you shall cooperate with Humy’s defense of such matters as reasonably requested. You are prohibited from settling or resolving any claim against the Humy Parties without the express written consent of Humy.

Exclusion of Guarantees

THE ENGAGEMENT WITH THE SERVICE IS UNDERTAKEN AT YOUR EXCLUSIVE PERIL. THE SERVICE IS TENDERED ON A BASIS OF "AS IS" AND "AVAILABLE," WITHOUT WARRANTY OF ANY FORM, EITHER EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, SUITABILITY FOR A PARTICULAR PURPOSE, TITLE, AND NON-VIOLATION OF THIRD-PARTY RIGHTS.

THE HUMY ENTITIES CATEGORICALLY NEGATE ANY GUARANTEES THAT: (A) THE SERVICE WILL ALIGN WITH YOUR PREREQUISITES; (B) THE SERVICE WILL BE CONTINUOUS, TIMELY, SECURE, OR DEVOID OF ERRORS; (C) THE OUTCOMES DERIVED FROM UTILIZING THE SERVICE WILL BE PRECISE OR DEPENDABLE; OR (D) THE CALIBER OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIALS ACQUIRED OR SECURED BY YOU THROUGH THE SERVICE WILL FULFILL YOUR ANTICIPATIONS.

Restriction of Responsibility

YOU EXPLICITLY ACKNOWLEDGE AND CONSENT THAT THE HUMY ENTITIES SHALL BEAR NO LIABILITY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USABILITY, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE HUMY ENTITIES HAVE BEEN ADVISED OF THE POTENTIAL OF SUCH DAMAGES), WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, ARISING FROM: (A) YOUR USE OR INCAPACITY TO USE THE SERVICE; (B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, INFORMATION, DATA, SERVICES PROCURED OR OBTAINED, MESSAGES RECEIVED, OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (C) UNAUTHORIZED ACCESS TO, OR ALTERATION OF, YOUR TRANSMISSIONS OR DATA; (D) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (E) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT SHALL THE TOTAL LIABILITY OF THE HUMY ENTITIES TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE EXPENDED TO HUMY IN THE PRECEDING SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

CERTAIN JURISDICTIONS DO NOT PERMIT THE DISCLAIMER OR EXCLUSION OF CERTAIN GUARANTEES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE AFORESTATED LIMITATIONS MAY NOT BE APPLICABLE TO YOU OR ENFORCEABLE WITH REGARD TO YOU. IF YOU ARE DISCONTENT WITH ANY SEGMENT OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE RECOURSE IS TO CEASE USAGE OF THE SERVICE.

FOR USERS DOMICILED IN NEW JERSEY, THE PRECEDING CLAUSES TITLED “EXCLUSION OF GUARANTEES” AND “RESTRICTION OF RESPONSIBILITY” ARE DESIGNED TO BE ONLY AS INCLUSIVE AS IS ALLOWED UNDER THE LAWS OF THE STATE OF NEW JERSEY. SHOULD ANY PORTION OF THESE SECTIONS BE DEEMED INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, SUCH INVALIDITY SHALL NOT AFFECT THE ENFORCEABILITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS.

Resolution of Disputes through Arbitration

1. Mandatory Arbitration Clause
This section, titled "Resolution of Disputes through Arbitration," delineates the agreement between you and Humy that all disputes or claims arising between both parties, whether related to these Terms of Service, alleged breaches thereof, the Service, any promotional activities, or any facet of the relationship or dealings between you and Humy, shall be resolved exclusively via final and binding arbitration, foregoing the option of litigation in court. This clause permits the assertion of individual claims in small claims court, should they qualify. Additionally, it does not restrict the ability to bring concerns before federal, state, or local regulatory bodies, which, if permissible by law, may seek remedies against Humy on your behalf. By consenting to these Terms of Service, both you and Humy relinquish the right to jury trials or to participate in class actions. A neutral arbitrator will decide your rights, not a judge or jury, in accordance with the Federal Arbitration Act, which governs the interpretation and execution of this clause.

2. Exclusion of Collective and Representative Actions
YOU AND HUMY CONCUR THAT CLAIMS MAY ONLY BE LODGED ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY ALLEGED CLASS OR REPRESENTATIVE PROCEEDING. ABSENT MUTUAL AGREEMENT TO THE CONTRARY, THE ARBITRATOR SHALL NOT CONSOLIDATE OR JOIN THE CLAIMS OF MULTIPLE INDIVIDUALS OR PARTIES AND IS PROHIBITED FROM PRESIDING OVER ANY FORM OF CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. FURTHERMORE, THE ARBITRATOR IS AUTHORIZED TO GRANT RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) SOLELY ON BEHALF OF THE INDIVIDUAL PARTY SEEKING REMEDY, LIMITED TO THE NECESSITY OF THE PARTY’S INDIVIDUAL CLAIM(S), UNLESS A CLAIM FOR PUBLIC INJUNCTIVE RELIEF IS PURSUABLE AND AWARDED UNDER APPLICABLE LAW TO THE EXTENT REQUIRED FOR THIS CLAUSE'S ENFORCEABILITY.

3. Preliminary Steps Before Arbitration
Humy aims to resolve disputes amicably and efficiently, with most customer issues being resolved promptly to the customer's satisfaction by contacting customer support at support@humy.ai. If resolution is not achieved, a party intending to seek arbitration must first dispatch a written Notice of Dispute ("Notice") via certified mail. The Notice directed to Humy should be sent to the designated Legal Notice Address. This Notice must (i) elucidate the nature and foundation of the claim or dispute and (ii) specify the relief sought. Should Humy and you fail to resolve the claim within sixty (60) calendar days post-Notice reception, either party may initiate arbitration proceedings. The arbitration process will not disclose any settlement offer made by either party until after the arbitrator’s determination.

4. Arbitration Process
Arbitration will be conducted under the aegis of a neutral arbitrator, strictly following the procedural rules established by the Arbitration Institute of the Stockholm Chamber of Commerce (SCC) or another mutually agreed-upon entity, applying the Swedish Arbitration Rules subject to modifications within this Arbitration Agreement. For further information on the SCC, visit its official website. The arbitration process is designed to be less formal than court proceedings, yet the arbitrator has the authority to award the same types of relief that a court could, except as limited by this agreement. The arbitrator's decisions are enforceable in court and can only be overturned on very limited grounds.

5. Arbitration Expenses
The allocation of all fees related to arbitration (the “Arbitration Fees”) shall adhere to the rules established by the SCC, unless stipulated otherwise within this Arbitration Agreement. In the event that the allocation of Arbitration Fees is not explicitly determined, Humy and you will equally share such fees. Should you demonstrate an inability to pay your share of the Arbitration Fees, or if the arbitrator deems it just, Humy will cover your portion. Additionally, if the arbitration costs are prohibitively higher than court costs, Humy will bear as much of the Arbitration Fees as necessary to ensure the arbitration is not cost-prohibitive.

6. Confidentiality and SeverabilityThe confidentiality of the arbitration proceedings, including any decisions, rulings, or awards made by the arbitrator, will be maintained strictly for the benefit of all involved parties. Should any provision of this Arbitration Agreement be deemed invalid or unenforceable, the parties will substitute it with a valid, enforceable term that most closely matches the intent of the original provision, ensuring the Agreement remains applicable as modified.

7. Modifications to the Arbitration Agreement
Notwithstanding any changes to these Terms of Service, Humy pledges that any alterations to this Arbitration Agreement (excluding changes to the Notice Address) will not apply to you while you are a user of the Service, provided you reject such changes by sending written notice to Humy within thirty (30) calendar days of the alteration. By rejecting any future changes, you agree to arbitrate any disputes in accordance with the provisions of this Arbitration Agreement as of your initial acceptance of these Terms of Service or any subsequent modifications accepted.

Termination Clause

You hereby concur that Humy reserves the exclusive right, at its own discretion, to suspend or terminate your account or your usage of the Service, and to remove or discard any content within the Service, for any reason deemed appropriate by Humy, including but not limited to inactivity or if Humy determines, in its judgment, that you have breached or failed to comply with the essence or directives of these Terms of Service. Suspected fraudulent, abusive, or unlawful activities may serve as basis for terminating your usage of the Service and could be reported to the relevant legal authorities. Humy retains the unilateral authority to cease offering the Service, or any portion thereof, at any time and without prior notification. You acknowledge that termination of your access to the Service pursuant to these Terms of Service may occur without prior warning, and you recognize and consent that Humy may forthwith deactivate or erase your account along with all pertinent information and files in your account and/or prohibit any continued access to such files or the Service. Moreover, you acquiesce that Humy shall bear no responsibility towards you or any third party as a consequence of any cessation of your access to the Service.

Resolution of Conflicts Between Users

You acknowledge sole responsibility for your interactions with other users in relation to the Service, and you agree that Humy shall not hold any liability or obligation in connection therewith. While Humy reserves the right, it is under no compulsion to engage or intervene in any manner in disputes that may arise between you and another user of the Service.

Comprehensive Agreement

This document, along with any terms incorporated by reference, establishes the complete and exclusive understanding between you and Humy regarding your use of the Service, and it nullifies all prior agreements between you and Humy concerning the Service. You may also be bound by additional terms and conditions when engaging with Third-Party Services, third-party content, or third-party software. The laws of Sweden shall govern these Terms of Service, disregarding any principles of conflicts of law. For all disputes or claims not resolved through arbitration, as previously detailed, both you and Humy agree to submit exclusively to the jurisdiction of the state and federal courts located within Sweden. Humy's failure to assert any right or provision under these Terms of Service shall not be deemed a waiver of such right or provision. Should any provision of these Terms of Service be deemed unenforceable by a court with jurisdiction, the parties agree that the court should strive to give effect to the parties' intentions as reflected in the provision, while the remaining provisions continue with full effect. You are required to bring any claim or cause of action related to the Service or these Terms of Service within one (1) year after the claim arises, otherwise, it is permanently barred. A printed version of these Terms of Service and of any electronic notice shall be admissible in judicial or administrative proceedings to the same extent and subject to the same conditions as other business documents originally in printed form. You may not transfer these Terms of Service without Humy's prior written consent, whereas Humy is at liberty to assign these Terms of Service, in whole or in part, at its discretion. Titles of sections herein are provided for convenience only and hold no legal effect. The terms "include," "includes," and "including" shall be considered to be followed by "without limitation." Notifications to you may occur via email or conventional mail. The Service may also communicate changes to these Terms of Service or other relevant information by displaying notices or links to notices generally on the Service. Humy is not liable for any non-performance or delay in fulfilling its obligations hereunder when such failure or delay results from circumstances beyond Humy’s reasonable control, including, but not limited to, civil unrest, epidemics, hostilities, terrorist activities, embargoes, natural disasters, acts of God, or the unavailability of utilities or network services.

For Assistance or to Provide Feedback

Should you wish to report any breaches of these Terms of Service, or if you have queries or suggestions concerning these Terms of Service or the Service, kindly reach out to us via email at support@humy.ai, or by mail at Strandvagen 47, Stockholm, Sweden, 114 56, Attention: Legal Department.

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